To enter into a contract or establish a legal relationship between UD Trucks and you | Your Personal Data is necessary for UD Trucks to enter into an agreement with you. Types of Personal Data Processed Identification and contact information Financial information Corporate related information Product related information Transactional information Order/ Product or Service information Sensitive personal data i.e., religion and/or blood type data in the Thai identification card (if required)
Lawful basis Contractual necessity (for the processing of general Personal Data in the case of individual customers) Legitimate Interest (for the processing of the general Personal Data, and in the case of corporate customers, which UD Trucks needs to process the Personal Data of the Associated Persons of such corporate customers) Explicit consent (for the processing sensitive personal data)
Remark: If you do not provide any Personal Data that is necessary for entering into a contract, we may not be able to enter into a contract with you. |
To perform rights and obligations under a contract or within the legal relationship between UD Trucks and you | After entering into a contract, UD Trucks may need to process your Personal Data to perform its rights and obligations under the contract, e.g., to provide you with the products purchased, to provide services, to proceed with the payment/repayment process, and to deliver the products. Types of Personal Data Processed Identification and contact information Financial information Corporate related information Product related information Transactional information Order/Product or service information Driving information Sensitive personal data, i.e., religion and/or blood type data in the Thai identification card (if required)
Lawful basis Contractual obligation (for the processing of general Personal Data in the case of individual customers) Legitimate Interest (for the processing of the general Personal Data, and in the case of corporate customers, which UD Trucks needs to process the Personal Data of the Associated Persons of such corporate customers) Consent (where the location of the vehicle is being tracked and/or the processing of driving information relating to the driving behaviour) Explicit consent (for the processing sensitive personal data)
Remark: If you do not provide any Personal Data that is necessary for the performance of contractcontract, we may not be able to perform our obligations under contract with you – for example, we may not be able to allow you to use UD Trucks’ system (such as telematics system), etc. |
To verify a person or his/her authorization | Before entering into a transaction or contract with you, whether you act on behalf of your organization or on your own interest, UD Trucks may need to undertake a process for verify your identity and/or your authorization. Types of Personal Data Processed Identification and contact information Corporate related information Transactional information Sensitive personal data, i.e., religion and/or blood type data in the Thai identification card (if required)
Lawful basis |
To communicate, contact, and coordinate | UD Trucks will need to process your Personal Data in order to communicate, contact, or coordinate with you. Types of Personal Data Processed Identification and contact information Corporate related information Transactional information Order/Product/service information
Lawful basis |
To ensure safety at our branches, premises, or other properties of UD Trucks | In order to ensure safety at our branches, premises, or other properties of UD Trucks, as well as life and body of our employees, contractors, customers, and any visitors, including you, UD Trucks has installed CCTV cameras around its premises, whereby your pictures, videos, and sound may be recorded when you visit such locations. In addition, when you visit our office, factories, or premises, you may be required to identify yourself before entering our buildings. Types of Personal Data Processed Identification and contact information Information collected when you visit Sensitive personal data, i.e., religion and/or blood type data in the Thai identification card (if required)
Lawful basis For more information on the processing of your Personal Data collected from CCTV, please refer to our CCTV Privacy Notice at https://www.udtrucks.com/thailand/cctv-privacy-notice. |
To undertake any administration and management activities within UD Trucks and its group company For example, | In operating the business of UD Trucks, your Personal Data may be processed as part of our internal processes or of the administration and management work. For example, to manage data for the purpose of managing, storing, recording, backing up, or destroying Personal Data. Types of Personal Data Processed Identification and contact information Financial information Corporate related information Product related information General information collected when you visit Transactional information Order/Product or service information Website related information Sensitive personal data, i.e., religion and/or blood type data in the Thai identification card (if required)
Lawful basis |
To undertake any analysis activities | In operating the business, UD Trucks may conduct the data analytics, market analysis, or any other analysis and analytic related activities, whereby your Personal Data may be part of such activities. Such activities may include the creating of statistics concerning the provision/sale of products and services, the conducting market surveys, meta-analysis, and statistical research, and reporting or assessing our financial, sale, and work performance. Types of Personal Data Processed Financial information Corporate related information Product related information Transactional information Order/Product or service information Driving information Website related information
Lawful basis |
To provide supporting services and relevant activities For example, Investigate defects of products in the product recall process; Conduct product recalls process, e.g., communicate with customers, send notification letter to customers; and Investigate customers’ vehicles accident
| It may be necessary for UD Trucks to process the Personal Data of Customers to provide supports to Customers after the sale of our products and services Types of Personal Data Processed Identification and contact information Corporate related information Product related information Transactional information Order/Product or service information Driving information
Lawful basis Contractual obligation (for the processing of general Personal Data in the case of individual customers) Legitimate interest (for the processing of the general Personal Data, and in the case of corporate customers, which UD Trucks needs to process the Personal Data of the Associated Persons of such corporate customers)
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To improve, develop, and create products and services | UD Trucks always wishes to improve, develop, and create products and services, which could provide the customers with the best experiences in using our products and services. Types of Personal Data Processed Financial information Corporate related information Product related information Transactional information Order/Product or service information Website related information
Lawful basis |
To negotiate, plan, or undertake necessary activities in relation to restructuring of the business | UD Trucks may negotiate, plan, or undertake necessary activities in relation to restructuring of the business, as well as entering into such transactions as business acquisition, merger, and sale of any part of the business. Types of Personal Data Processed Identification and contact information Financial information Corporate related information Product related information General information collected when you visit Transactional information Order/Product or service information Driving information Website related information Any other Personal Data, which may be related to you.
Lawful basis |
To conduct marketing activities | UD Trucks may use your Personal Data to provide privileges or offer sales promotions, including in collaboration with our business partners, or other business operators, as well as to conduct any other marketing activities, and sending news, updates, articles, and any marketing materials. Types of Personal Data Processed Identification and contact information Financial information Corporate related information Product related information Transactional information Order/Product or service information Website related information
Lawful basis Legitimate interest (for corporate customers, and existing customers) Consent (for individual prospective customers)
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To operate any Platforms | To provide services through electronic communication channels via the Internet, such as to enable you to access our Platform content, including social media platforms, or any of our services in particular, including to process your Platform or social media platform usage behavior in order to analyze your usage behavior, understand your preferences, customize our Platform or social media platforms, or to assess, operate and improve our Platform or social media platforms. Types of Personal Data Processed Lawful basis Legitimate interest Contractual obligation
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To comply with laws | UD Trucks may be required to process your Personal Data for complying laws, regulations, orders, notifications, or other rules issued by authorities. For example, complying with the PDPA by fulfilling your requests in respect to your Personal Data. Types of Personal Data Processed Lawful basis Remark: If you do not provide any Personal Data that is necessary for compliance with the law, it may be deemed that you and/or us being in non-compliance with or violation of such applicable law. |
To establish, exercise, comply or defend legal claims | Your Personal Data may be processed as part of the establishment, exercising, compliance or defense of legal claims. Types of Personal Data Processed Lawful basis |