Logistics is the lifeblood of society and trucks are responsible for transporting the daily necessities that our lives depend on. Trucks drivers and the people that service our trucks are the true heroes in these trying times. UD is going the extra mile to ensure the health and safety of all customers, partners and employees, to keep societies moving.
Read more on the UD Trucks Facebook page.
Company measures to keep people safe
In responding to COVID-19, UD Trucks is doing its utmost to maintain business continuity for customers while taking various measures to ensure the health and safety of our employees and all stakeholders, in line with government policies and initiatives.
(Updated August 4, 2020)
UD Trucks headquarters records first case of COVID-19
A UD Trucks employee working at the company headquarters in Ageo Saitama has contracted the COVID-19 virus. In line with its crisis management policy, the company has been working with the local public health authorities and the infected employee is now in isolation. Ageo factory operations have not been affected.
- COVID-19 case confirmed: July 31
- COVID-19 suspected infection: July 18
- Last day employee worked in office: July 20 (not in office from July 21 onwards)
- Other UD Trucks employees in contact with the infected employee: 4
The transmission of the virus has been traced to a private gathering on July 18. The last day the infected employee worked in the Ageo office was July 20, and was in contact with four other UD employees on that day. None of the four employees are showing any symptoms, but will be working from home for the next two weeks as a precaution.
UD Trucks will continue to do its utmost to prevent the spread of COVID-19 to ensure the health and safety of its employees and all stakeholders.
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Flexible ways of working
- Expanding flextime work schedules and work from home where possible
- Minimizing the number of employees who physically need to be in the workplace by identifying critical roles for business continuity
Operation of plants
- Bangkok plant operations were suspended from March 26 to May 3, due national lockdown by Thai government. The plant has resumed operations as of May 4
- Ageo plant operations have continued as normal since the outbreak, with upgraded hygiene measures in place. However, due to the inability to ensure delivery of some parts from overseas, Ageo plant operations will be suspended from May 27 to June 12
General health and safety
- Elevating hygiene measures in all facilities including service centers, offices and plants
- Refraining from face-to-face meetings, prioritizing online meetings, and practicing social distancing
- Prohibiting international business travel and refraining from domestic travel
- Distributing thousands of masks to gemba employees
Truck drivers, the unsung heroes
Truck drivers deliver the items we take for granted everyday, including food and medical supplies. They are the unsung heroes on the frontlines. As the world practices self-isolation to prevent the spread of COVID-19, take a moment to recognize the solitary nature of the truck driver’s daily life. Traveling long distances most often alone, to deliver the good we depend on.
UD Service support teams
Keeping trucks running and on the road is what our service support teams do. From mechanics in our service centers to road support personnel in case of a breakdown. Our service support teams support truck drivers on the front lines, while ensuring the safety of themselves and drivers. We are doubling efforts to keep facilities and equipment disinfected, wearing protective masks, and being extra careful to maintain a safe distance between colleague and customers alike.
See UD services for more details.