• Contact us
  • South Africa
Search

Menu

  • Trucks
    • new

      New Quon

      • CW
      • GW
      • Brochure Gallery
      • Features
    • New Quester small image

      New Quester

      • CWE
      • CGE
      • GKE
      • GWE
      • Features
      • Brochure Gallery
      • Construction
      • General Cargo
      • Long Haul
      • Waste management
    • Croner small image

      Croner

      • MKE
      • LKE
      • PKE
      • Brochure Gallery
      • Construction
      • Features
      • General Cargo
      • Waste management
    • Kuzer

      • RKE
      • Brochure Gallery
      • Features
  • Services
    • Overview
    • Genuine Parts
    • Genuine Services
      • Overview
      • UD Road Support
      • UD Mobile Workshop
    • Connected Services
      • Overview
      • UD Telematics Services
    • UD Trust
    • UD Financial Services
  • News & Stories
    • News & Stories Center
    • Customer Testimonials
    • UD Stories
    • Roads Magazine
    • Media Gallery
  • About UD
    • Overview
    • Company Profile
    • CSR
      • Contribution to Communities
      • Contribution to Logistic Industry
      • Overview
    • Innovation
    • Merchandise
    • Our Activities
      • Overview
      • UD Extra Mile Challenge
      • UD Gemba Challenge
    • Our Brand
      • Overview
      • UD Brand Philosophy
      • UD History
  • Find Dealer
  • Used Trucks
  • Special Offers
  • More
    • Trucks
      • new

        New Quon

        • CW
        • GW
        • Brochure Gallery
        • Features
      • New Quester small image

        New Quester

        • CWE
        • CGE
        • GKE
        • GWE
        • Features
        • Brochure Gallery
        • Construction
        • General Cargo
        • Long Haul
        • Waste management
      • Croner small image

        Croner

        • MKE
        • LKE
        • PKE
        • Brochure Gallery
        • Construction
        • Features
        • General Cargo
        • Waste management
      • Kuzer

        • RKE
        • Brochure Gallery
        • Features
    • Services
      • Overview
      • Genuine Parts
      • Genuine Services
        • Overview
        • UD Road Support
        • UD Mobile Workshop
      • Connected Services
        • Overview
        • UD Telematics Services
      • UD Trust
      • UD Financial Services
    • News & Stories
      • News & Stories Center
      • Customer Testimonials
      • UD Stories
      • Roads Magazine
      • Media Gallery
    • About UD
      • Overview
      • Company Profile
      • CSR
        • Contribution to Communities
        • Contribution to Logistic Industry
        • Overview
      • Innovation
      • Merchandise
      • Our Activities
        • Overview
        • UD Extra Mile Challenge
        • UD Gemba Challenge
      • Our Brand
        • Overview
        • UD Brand Philosophy
        • UD History
    • Find Dealer
    • Used Trucks
    • Special Offers
    • Contact us
    • South Africa
    News & Stories
    • News & Stories Center
    • Customer Testimonials
    • UD Stories
    • Roads Magazine
    • Media Gallery

    The UD Gemba Challenge, a global competition to develop and demonstrate the service excellence of the frontline people in UD dealerships and workshops, is launched. This is the third competition since 2014 when the first was held, and more than 300 teams from at least 7 markets are estimated to join UD Gemba Challenge this year.

    The UD Gemba Challenge is a perfect stage to showcase the competence and talent among UD colleagues, and to recognize the excellent work that is done in the gemba every single day. Teamwork is an essential part of success in the workshop, and the UD Gemba Challenge is a team competition.

    The participating teams consist of 3-4 frontline employees working as mechanics, parts representatives and customer service representatives. In the first two rounds of the competition theoretical questions that are technical, commercial and brand related are completed. The best teams are then invited to the final, which will be held in Ageo in Japan in November.

    UD Gemba Challenge --"Celebrating our Heroes"

    Transport is the lifeblood of society. Without it, the societies we live in would not function. Every day thousands of our Gemba colleagues provide their professional skills and service to support the customer journey by securing uptime of their vehicles. They play a vital role in the society.

    Furthermore, retail Gemba colleagues play a key role when customers consider purchasing their next truck. It is said that "Sales persons sell the first truck, but it is the service sales that sells the second truck". Because no one will buy vehicles from UD Trucks unless they are serviced properly, quickly and right in the first time. Retail Gemba colleagues are the heroes for UD Trucks, and for the society.

    The UD Gemba Challenge 2018 is an opportunity to celebrate these efforts! 

    Click here to watch the launch movie of the UD Gemba Challenge 2018>>

    You can also keep up with the UD Gemba Challenge by following the UD Gemba Challenge Facebook page. Here you will receive competition updates, as well as lots of other content showcasing the high skill level at UD Trucks. 

    For media enquiries, please contact:
    Info.udtrucks.japan@udtrucks.co.jp

    UD Trucks is a leading Japanese total transport solution provider. UD Trucks was established in Japan in 1935, and became a part of the Volvo Group in 2007. UD Trucks has established its headquarters in Japan and expanded its sales network in Japan and more than 60 countries worldwide. At UD Trucks, our mission is to provide the added value of Ultimate Dependability derived from UD to our company’s products as well as an unsurpassed level of excellence for our customers.

    Helpful links

    Trucks

    • new

      New Quon

      • CW
      • GW
    • New Quester small image

      New Quester

      • CWE
      • CGE
      • GKE
      • GWE
    • Croner small image

      Croner

      • MKE
      • LKE
      • PKE
    • Kuzer

      • RKE

    Services

    • Service & Parts
    • Genuine Parts
    • Genuine Service
    • UD Road Support
    • UD Mobile Workshop
    • Telematics
    • UD Trust
    • UD Financial Services

    News & Stories

    • News and Stories
    • Customer Testimonials
    • UD Stories
    • Roads Magazine
    • MediaGallery

    About UD

    • AboutUD
    • Company Profile
    • Our Brand
    • History
    • Gemba Challenge
    • Extra Mile Challenge
    • Innovation for smart logistic
    • CSR
    • Merchandise

    Quick Links

    • Find Dealer
    • Brochure Gallery
    • Global
    • Volvo Group
    • Terms and Conditions
    • © 2021 UD Trucks Corp.
    Compare Product (0)
    Compare Product (0)
    Compare Product (0)
    CLEAR ALL
    Compare Trucks

    OUR COOKIE POLICY

    We use cookies to ensure that we offer you the best experience on our website. If you’re still without changing your settings, we will assume that you are happy to receive all cookies on the UD Trucks site files. However, you can change your cookie file settings at any time. Please be aware that if you change your cookie settings, functions of the site may be lost, at which time you may not be able to see some of the sites. For more about the cookies, see our Cookie Statement.

    I AGREE
    ×

    Region

    Visit UD Trucks Global
    Choose Market Below
    • Global
      • Global
    • Asia Pacific
      • Australia
      • China
      • Hong Kong (Region of China)
      • Indonesia
      • Japan
      • Korea
      • Malaysia
      • Cambodia
      • Myanmar
      • Philippines
      • Vietnam
      • Singapore
      • Taiwan (Province of China)
      • Thailand
    • Africa and Middle East
      • Middle East
      • SouthAfrica
    • Americas
      • Latin America
      • United States