“To me, the UD Gemba Spirit guides my working methods. When a problem arises,
I prefer face-to-face communication rather than phone calls or emails,
so I can catch all the nuances
of the issue at hand. It also shapes the way we work at UD; we keep in close communication with our
colleagues, and combine
our knowledge and experience to solve an issue most effectively.
I like this UD culture of sharing knowledge and experience. ”
Technical support at UD Trucks Technology