The UD Gemba Challenge is a perfect stage to showcase the competence and talent among UD colleagues, and to recognize the excellent work that is done in the gemba every single day. As teamwork is such an important part of success in the workshop, the UD Gemba Challenge is a team competition. The first two rounds of the competition are a mixture of technical, commercial and brand related questions. The best teams are then invited to the final, which will be held in Ageo in Japan, the headquarters of UD Trucks.

The goal of the UD Gemba Challenge

- To act as a motivational tool driving a global UD culture of loyalty, brand awareness and competence development
- To showcase the skills of UD service market teams   
- To ultimately deliver direct benefits in the form of improved knowledge and skills of UD colleagues, which will lead to an enhanced service experience for customers

UD Gemba Challenge 2020 – “It’s Time”

Every day thousands of UD colleagues embody the gemba spirit in serving customers all over the world. We understand how important “time” (uptime) is to our customers. UD Trucks service colleagues provide irreplaceable "time" to customers by minimizing downtime and maximizing uptime of their vehicles. "It’s TIME", the theme of the Gemba challenge 2020, emphasizes the gemba spirit of our colleagues who work tirelessly in giving time back to our customers.

The UD Gemba Challenge is all about celebrating the great work that our service market teams do every day.

It’s time to celebrate our heroes.
It’s time to step into the spotlight.
It’s time for the Gemba Challenge.

You can keep up with the UD Gemba Challenge by following the UD Gemba Challenge Facebook page. Here you will receive competition updates, as well as lots of other content showcasing the high skill level at UD Trucks. Join us there to help us celebrate our UD Heroes!

Videos from previous Gemba Challenge are available on the UD Trucks YouTube channel:

Gemba challenge 2018 highlights

Gemba challenge 2016 highlights