UD Trucks Gemba stories

Gemba story: product quality engineer

What drives me is the passion to find out the solution and improve product quality.

What does gemba mean to you?
Gemba for me is “where it’s at”. UD Gemba Spirit means continuously improving, being customer-driven, understanding the challenges, problems and opportunities and going the extra mile to support our customers.

What is your motto at work?
My motto comes from Murphy’s law: Anything that can go wrong will go wrong. So, don’t put off till tomorrow what you can do today.

What motivates you in your gemba?
My passion is to find out the solution and to improve our product quality. This is what drives me.

What fulfills you at work?
I feel fulfilled at work when I know that I can support my team. We can sort out a problem and see a customer’s happy face.