UD Gemba Challenge
The UD Gemba Challenge was created in 2014. The idea was to launch a competition that allowed our service market teams to improve and demonstrate their skills with the best in the UD World. The competition is now being held for the fourth time and invites teams from every UD market to compete. The UD Gemba Challenge gets its name from the Gemba Spirit. This Gemba Spirit is a core value at UD Trucks. It’s this spirit that fills our service market teams with passion and drives them to go the extra mile for our customers every single day.
The UD Gemba Challenge is a perfect stage to showcase the competence and talent among UD colleagues, and to recognize the excellent work that is done in the gemba every single day. As teamwork is such an important part of success in the workshop, the UD Gemba Challenge is a team competition. The first two rounds of the competition are a mixture of technical, commercial and brand related questions. The best teams are then invited to the final, which will be held in Ageo in Japan, the headquarters of UD Trucks.
The goal of the UD Gemba Challenge
- To act as a motivational tool driving a global UD culture of loyalty, brand awareness and competence development
- To showcase the skills of UD service market teams
- To ultimately deliver direct benefits in the form of improved knowledge and skills of UD colleagues, which will lead to an enhanced service experience for customers
Videos from previous Gemba Challenge are available on the UD Trucks YouTube channel:
Gemba challenge 2018 highlights
Gemba challenge 2016 highlights
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