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    Sustainability Management

    CSR strategy

    UD Trucks developed an original CSR strategy to specify the direction of CSR activities it should engage in and to deploy activities in an aligned manner. In this CSR strategy, the goals of our CSR are embodied in our CSR vision. Additionally, we focus on generating value for both stakeholders and our company by engaging in resolving social issues and CSV (Creating Shared Value), which aims toward sustainability. In promoting CSV, we seek to contribute to society by deploying our resources, such as knowledge, expertise, personnel, and facilities, by focusing on “logistics” and the “community,” which are closely related to our business. Furthermore, within “logistics,” we identify the three focus areas-“environment,”“safety,”and“people”- that lead to further specific and effective activities.

    At the same time, all business activities that CSR must carry out are defined as “fundamental CSR,” and efforts based on the reinforcement of corporate governance, compliance, Volvo Group’s Code of Conduct and main policies, and ISO compliance is promoted. The CSR strategy is consistent with the Volvo Group’s CSR policies, reflects our company’s business strategy and brand characteristics, and contributes to generating synergy effects by reinforcing individual brands the Group aims for. UD Trucks will fulfill its CSR while encouraging participation by employees and contribute to realizing a sustainable society.



    CSR management system


    The persons in charge of CSR/Environment Management are the central figures in promoting CSR. In addition to aggregating information on CSR activities carried out in various internal divisions and coordinating them, a core team is developed in cooperation with the persons in charge of Communications and Brand Management. Company wide CSR frameworks, including CSR strategy planning and raising awareness both internally and externally are contemplated.

    Moreover, to ensure the deployment of activities that align with group-wide directions, each division, including overseas operations, appoints designated CSR staff, who have regular meetings to share information organization-wide and to plan and discuss specific activities. They also report the progress of these activities to the executive team in meetings and receive instructions, decisions, and approvals from management.



    Compliance

    We seek business activities that comply with the five important general rules, namely, “We respect one another,” “We earn business fairly and lawfully,” “We separate personal interests from business activities,”We safeguard company information and assets,” and “We communicate transparently and responsibly,” which are specified in the Volvo Group’s Code of Conduct. In these general rules, it is clarified that business activities should strive to comply with Competition Law, Anti-corruption Law, Labor Standards Law, other labor-related laws, domestic and international laws, and relevant Volvo Group regulations. Compliance education for employees, including management, is being carried out continuously through classroom programs, e-learning, and other necessary platforms.

    We also implement whistleblower and auditing systems to allow suspected cases of non-compliance to be reported for timely and appropriate corrective action.


    Risk management


    In December 2017, a Security and Safety Department was established to reinforce risk management. The division’s main responsibilities are diverse, including retaining safety in the workplace for employees and visitors, protecting confidential information and assets of the business, attending to emergencies, managing crises, planning for business continuity, and supporting disaster recovery.

    By foreseeing any possible risks and preventing them in advance, further safety and assurance in the business environment are enabled.

    Information security


    Efforts toward information security are carried out based on the Volvo Group’s “Security Policy.” Information on security governance is being established in a manner that reflects this policy.

    To be more specific, we manage and operate electronic information at two places, namely, our headquarters and a highly earthquake-resistant data center, to prevent our systems from ceasing due to disasters. We also have enhanced countermeasures against electronic information leaks due to external attacks. Moreover, we conduct regular educational programs for our dealers across Japan to strengthen information security.

    In addition to these actions, UD Trucks follows the Volvo Group’s “Privacy Policy” to ensure the proper management and protection of personal information.

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